MS Society UK

Digital strategy partner

We’ve worked together in partnership with the MS Society to define and deliver a digital strategy and programme that matches the scale of their ambition. From content to services, data to design, this collaborative strategy partnership is delivering innovative, meaningful, joined-up digital change — rooted in the needs of people affected by MS.

Digital Strategy

UX research

Content and engagement

Institute of Physics web pages

Working in partnership

We are proud to be the MS Society’s strategic digital partner and to have worked with them on a range of groundbreaking digital projects.  From their ambitious digital strategy to a transformational approach to delivering content, we have worked closely together to deliver an effective approach to engaging people affected by MS. 

With a relationship built on mutual respect, trust and transparency, we have been able to act as one team and collaboratively build and deliver a roadmap that is leading the way in digital engagement for medical charities. 

The projects

Our work together has spanned:

Strategic Planning

  • digital strategy
  • Prioritised digital roadmap
  • AI opportunity assessment

User Experience

  • UX research – quant, qual, usability testing, prototyping
  • UX design – wireframes for site refresh and component library

Content & Engagement

  • Content strategy and mapping
  • Personalisation planning and testing 

Programme delivery

  • Programme delivery
  • Resourcing and team structure
  • Project issue resolution 

If you would like to talk to us about how we work closely with teams to deliver digital programmes then please get in touch.

What the client said

“MC² have been at the centre of our digital transformation journey. They collaborated with us to shape an exciting and ambitious digital vision and have been a key partner in bringing it to reality.

“They act as a critical friend – challenging our thinking and using their knowledge and expertise to advise us on the best solutions. Working together as one team, we have created a programme, technology roadmap and team structure to deliver a transformative digital platform for people affected by MS.

“They’re a brilliant strategic partner and have been integral to our successes.”

Chris Parker, Head of Digital & Content, MS Society UK 

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